Contact us
Please note: our Enquiry Lines, LetsTalkWellChat and Parent Support & Advice Line will be closed Monday 31 August. We apologise for any inconvenience and appreciate your patience.
If you need urgent help, our quick reference list of organisations, websites, helplines and apps below may help. Click the link below to take you to the list
General enquiries email
hello@letstalkwell.org.ukPlease be aware our phone number may display as Teens in Crisis for a time during our rebrand to Let's Talk Well
Address
Let's Talk Well Offices, Carlson Suite, 4th Floor, Building 7, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD
Online Reception
Opening hours
(general enquiries & referral line only)
Monday - Thursday: 9:30am - 5:00pm
Friday: 9:30am - 12:00pm
Saturday - Sunday: CLOSED
The above times are for our general enquires and referral line only. PLEASE NOTE: Let's Talk Well observes all UK Bank holiday dates and services will be closed on these days.
Your call is important to us but sometimes our referral lines can get very busy. We are unable to accept voicemails on our phoneline but you can send us a text or email us and we will respond to you as soon as we can.
Our Let's Talk Well Chat and Parent/Carer Support & Advice Line services operate at different times. Please see their opening times at: LetsTalkWellChat, Parent/Carer Support & Advice Line.
Getting to our Offices
If you require assistance finding the office on arrival, please contact reception or call our team on 01594 372777
Vantage Point, Mitcheldean
Eastgate House, Gloucester
Let’s Talk Well Offices, 4th Floor, Building 7, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD
Floor 1, Let’s Talk Well, Eastgate House, 121-131 Eastgate Street, Gloucester, GL1 1PX
If you are entering through the blue revolving door, continue straight ahead. The lift is located on the right, just before the double doors.
If you are entering via the ramp, the lift is directly ahead on the right-hand side.
Please take the lift to Floor 4, where you will find our Reception area.
On arrival, please let the Reception team know you are here, and a member of our team will come to welcome you.
When you arrive at Eastgate House, please enter through the main entrance and make your way to the 1st Floor. Our offices are clearly signposted within the building.
Please be aware that our postcode will take you to the back gate via satnav, so we don’t recommend using this unless you already know the Business Village.
Instead, find here a link to directions to Vantage Point Business Village. Follow the road around to your left until you come to a T junction. The building is ahead and to the left of the ‘T’ as you look at it, where visitor parking is also located. You are free to park wherever you wish as parking is unallocated.
Eastgate House is located in Gloucester city centre, just a few minutes from the A40 and city centre ring road. Use postcode GL1 1PX. Several public car parks are available nearby and limited on-street parking is available in the surrounding area.
Local bus services connect Mitcheldean with Gloucester, Cinderford, Ross-on-Wye and surrounding areas. The nearest bus stops are located within walking distance of Vantage Point Business Village. Please check local bus timetables before travelling.
Take any bus that goes to Gloucester City Centre or Gloucester Transport Hub (Bus Station). From the bus station, Eastgate House is a short walk along Eastgate Street.
There is no railway station in Mitcheldean. The nearest major stations are Gloucester and Lydney, from where visitors can continue by bus, taxi or car to Vantage Point Business Village.
Eastgate House is approximately a 10-minute walk from Gloucester Railway Station. Leave the station and follow signs towards the city centre and Eastgate Street.
If arriving from Mitcheldean village centre, Vantage Point Business Village is accessible via designated pedestrian routes and is approximately a 5–10-minute walk, depending on your starting location.
If you are already in Gloucester city centre, Eastgate House is conveniently located on Eastgate Street, within easy walking distance of the city's shops, services, bus station and railway station.
Vantage Point Business Village has wheelchair access, lift access, and accessible toilet facilities.
Eastgate House has wheelchair access, lift access, and accessible toilet facilities